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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Kilcrease

December 5, 2025

5  out of  5
rating by Nancy Kilcrease
"Having worked as a claims professional for many years, I have some insight into the insurance industry. Jennifer and her team are caring, professional, and extremely knowledgeable. I would not hesitate to recommend Jennifer Wilcox - State Farm to anyone. Top notch service at a reasonable rate!"
We responded:
"Thank you for the wonderful review, Nancy! We appreciate the opportunity to be your agency and provide with you with solid insurance advice. We look forward to helping you for many years to come! "
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Wawys

December 5, 2025

5  out of  5
rating by Wawys
"Easy and great service always a pleasure working with them"
We responded:
"We appreciate the 5 star review! It's our pleasure to be your insurance agency. Thank you for your business! "
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Violeta Simental

December 5, 2025

5  out of  5
rating by Violeta Simental
"Jennifer and Rhonda are amazing I have been a client for over 19 years and they treat you like family !!!"
We responded:
"This is the best compliment, Violeta! We love that you feel like family and we appreciate your trust and loyalty for all these years! See you soon! "
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Benny B

December 4, 2025

5  out of  5
rating by Benny B
"I had been with a previous auto and homeowner’s instance company for many many years, but I started noticing my premlums slowly creeping up over the years. After paying a hefty premium one month, I decided to look elsewhere for help. I love supporting local small businesses and Jenifer Wilcox’s name was the first that popped up around me. After a few email exchanges discussing my previous policies and comparing premiums, she saved me a lot on my premiums. And my new plan is equivalent to my old plan so that made me super happy. Do yourself a favor and reach out to Jennifer and her team and they will take care of you!"
We responded:
"Benny, Thank you so much for supporting my small business - backed by the gusto of the greatest insurance company in America! We are so glad that you chose my agency to reduce your premiums and give you great coverage at the same time! We appreciate your business! "
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Patti Shipp

November 21, 2025

5  out of  5
rating by Patti Shipp
"Anytime I have had an issue or needed help with my policy everyone has always been extremely helpful and supportive!!"
We responded:
"Thank you Patti! Being helpful is our top priority! We are so happy to be your insurance agency! We appreciate your business. "
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Amy Daniels

November 20, 2025

5  out of  5
rating by Amy Daniels
"Working with Suzanne and Jennifer has completely changed how I feel about insurance in the best way possible! They were patient, incredibly knowledgeable, and went above and beyond to make sure my homeowners policy was accurate down to the details of my home (which no other agent has ever taken the time to do). They explained everything clearly, helped me pick the right coverages, and made what can normally be a stressful process feel easy and actually enjoyable. I’m amazed at how much better my coverage is now, and how much I’m saving with both home and auto bundled. I can’t recommend them enough. Truly outstanding people to work with!"
We responded:
"Amy, Suzanne and I enjoyed helping you with your home and auto insurance! Thank you for allowing us to guide you through the process. We appreciate your trust and interest in understanding your options. Thank you for your business! Sincerely, Jennifer "
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Handy fellas Repairs

November 17, 2025

5  out of  5
rating by Handy fellas Repairs
"Rhonda took the time to compare my auto policies and provided amazing advice. I was able to save half on what I was paying. I was skeptical because I find it hard to believe any sales person, but she made it clear as day that I would save and boy oh boy what a blessing that was. Thank you, Rhonda! So much."
We responded:
"I'm so happy that Rhonda was able to help you! Our goal is to provide excellent coverage at a fair price and provide the best customer service possible. Thank you for your business! "
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Jose Alberto Ramirez

November 14, 2025

5  out of  5
rating by Jose Alberto Ramirez
"Rhonda who has been my agent for almost two years has been transparent and honest which is very important for me. The service has been spectacular and her team also superb with any inquiries that I need to have resolved. Definitely recommend for any insurance related needs. Rhonda also speaks Spanish which gives me peace to be able to about any issue. Rhonda ha sido mi agente por casi dos años y has sido muy transparente y honesta que es muy importante para mí. El servicio es espectacular y aparte su equipo son excelentes con cualquier duda que necesito resuelto. Definitivamente les recomiendo por cualquier asunto relacionado a seguros. Aparte Rhonda habla español que eso me da tranquilidad poder hablar sobre cualquier tema."
We responded:
"Gracias Jose! Rhonda is such a wonderful person and helpful agent. I'm so glad that you've had a good experience and we sincerely appreciate you taking the time to give Rhonda a 5 star review! "
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Donna Garrett

November 14, 2025

5  out of  5
rating by Donna Garrett
"Have had my insurance needs for vehicle and renters insurance with Jennifer Wilcox-State Farm for many years. They are always willing to answer any of my questions or suggest changes I might be interested in concerning my policies. In my book they are the best insurance business around this area."
We responded:
"Donna, Thank you for the rave review! "Best insurance business around this area" is exactly what we aim to be! It's our pleasure to be your agency and help you through any questions or changes. We appreciate you very much! "
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Valeria Trejo

November 14, 2025

5  out of  5
rating by Valeria Trejo
"I just want to take the time to really talk about how amazing Jennifer and her team are! They took the time to really look at my previous policy and find a way to help me have better coverage at a lower monthly rate! They laid out three options for me to pick out of! And have helped me save $157/month! I can’t thank them enough! I recommend them to anyone and all!"
We responded:
"I'm so happy that we were able to provide you with great coverage and save you money at the same time - two for two! We appreciate the opportunity to help you, Valeria! Thank you for taking the time to complete a review for JWSF! "
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Juliet Jones-Moss

November 13, 2025

5  out of  5
rating by Juliet Jones-Moss
"Jennifer Wilcox State Farm Insurance always helps me get the coverage I need for the lowest rate possible. Not easy with insurance rates these days. The ladies here are knowledgeable and make it all very easy. They are the best."
We responded:
"Thank you for the kind words, Juliet! My team works hard to help our customers get the right coverage at the best rate possible. We sincerely appreciate your trust and loyalty!"
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Deronda Smith

November 12, 2025

5  out of  5
rating by Deronda Smith
"I've been with this same State Farm Agency since 1987!! I have had all my insurance needs met over the decades and would highly recommend them to you or anyone you know looking for a great team to cover all your insurance needs!!"
We responded:
"Deronda, What a pleasure it has been to serve you for all these years! Thank you so much for your loyalty to our agency. Our team is thankful for customers like you who trust us with their insurance needs! "
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Patty Woodrich

November 7, 2025

5  out of  5
rating by Patty Woodrich
"Shout out to Christina I want to say how you are a wonderful asset to Jennifer and State Farm. Thanks for taking the time to compare my choices-- it makes it easier to decide when put in perspective! I really appreciate you! Patty"
We responded:
"Thank you, Patty! Christina is great at comparing policies and helping customers choose the right coverage. We appreciate you taking the time to learn about your options. We're happy to help anytime! "
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Jennifer Laamri

November 4, 2025

5  out of  5
rating by Jennifer Laamri
"Jennifer's team and service has been above and beyond since I've switched to them recently. Suzanne has been extremely helpful getting my family set up with their insurance services. She's so patient with all my questions/requests. I'm so thankful I was recommended to them via a local FB group."
We responded:
"Jennifer, Thank you for taking the time to share your experience! We are thankful to have the opportunity to serve you and your family. "
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Joana Wright

July 25, 2025

5  out of  5
rating by Joana Wright
"Jennifer has done an amazing job hiring and training the right people. Rhonda provide great and efficient service. She took the time to explain the policy and answer all of my questions."
We responded:
"Thank you Joana! We are thankful for you and happy to answer your questions anytime. Thank you for your business and trust! "
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Elissa Genova

February 19, 2025

5  out of  5
rating by Elissa Genova
"Jennifer has built one of the most amazing insurance teams I have ever worked with. We worked with Suzanne to get our plans switched over and we could not be happier with the service. Suzanne was incredibly kind and patient when handling the transition for my mother. It is rare to feel so welcomed and supported when purchasing insurance. Clients for life."
We responded:
"Thank you Elissa! We are so happy to have the opportunity to help you and your mom! We appreciate your kind words about the entire team and especially Suzanne - she is amazing! "
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Esmeralda Cardenas

February 13, 2025

5  out of  5
rating by Esmeralda Cardenas
"Thank you for helping out with giving me a decent quote for my auto insurance. Many blessings."
We responded:
"Thank you for allowing us to help you Esmeralda! "
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Kathy Hess

January 23, 2025

5  out of  5
rating by Kathy Hess
"I am so happy to be part of the JWSF “family!” I recently had a little parking lot dust up in my car, but Christina and D’Lynn have been incredibly supportive and knowledgeable! They have guided me through all the steps I needed to take, and I could not be more grateful! I’m a fairly new JWSF customer and this experience has confirmed that I absolutely made the right decision when I moved my insurance coverage to Jennifer Wilcox State Farm!! I encourage anyone considering an insurance change to contact her office!"
We responded:
"Kathy, We are so happy to help you through the claims process. We sincerely appreciate your business! "
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Christian Matthews

December 30, 2024

5  out of  5
rating by Christian Matthews
"Wonderful experience with kind and efficient people"
We responded:
"Christian, Thank you! We strive to do our best. It's our pleasure to help you! "
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William Scarbrough

December 9, 2024

5  out of  5
rating by William Scarbrough
"Jennifer Wilcox-State Farm Insurance have always provided prompt information, excellent quotes and coverage, and they can guide you on insurance other than home and car insurance! This really is a one stop shop for all your insurance needs."
We responded:
"We are so thankful to be your insurance agency! It's our pleasure to protect your family. Thank you for your business. "
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Charles McCormack

November 22, 2024

5  out of  5
rating by Charles McCormack
"Jennifer's team is the best in the industry. I have been a customer for a few years. Christina has been so amazing to work with. My daughter (18) recently was involved in a not at fault accident. I called Christina as soon as I could and she has been extremely helpful with getting the claim started with the other insurance agency. The level of customer service that this team produces is unmatched in the insurance world. I have been with other agents in the past and never had the level of service I have from this team. I highly recommend them for anyone looking to change their insurance."
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Scott Spreier

November 22, 2024

5  out of  5
rating by Scott Spreier
"Continually great service. They are true professionals —knowledgeable, friendly, and engaging. And they turn around claims quickly. Best agency I’ve ever worked with!"
We responded:
"Thank you Scott! We appreciate you being a long time customer! Happy to help you anytime! "
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T O'Toole

November 21, 2024

5  out of  5
rating by T O'Toole
"Christina Hargrove at Jennifer Wilcox State Farm was a massive help! She’s super responsive, well informed and generally great to work with!"
We responded:
"We appreciate your business and your wonderful review of Christina - she is amazing and always willing to help! "
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C D

November 13, 2024

5  out of  5
rating by C D
"Fantastic all the way around. I've worked with different State Farm offices as I've lived in different states and Jennifer's office is by far the best. Suzanne and Jennifer are excellent!"
We responded:
"It's been our pleasure to know and serve your family for more than 20 years! Thank you for the opportunity to be your State Farm agency! "
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Scott W Hatfield

November 8, 2024

5  out of  5
rating by Scott W Hatfield
"OK - let's open with the statement that I generally stay away from National vendors with significant advertising expenditures because those $$$ are reflected in their overall rate structure. That said, in Texas overall, the premium increases are becoming unbearable. I used a referral from a friend to find Jennifer's agency. While somewhat leery, I solicited a quote and was beyond surprised that State Farm was able to not only save considerable $$$ over the existing renewal quote from a Texas-based underwriter; but, was able to lower one policy's premiums and maintain another policy at the previous year's rate. The overall savings were beyond the definition of significant and the patience and understanding of Suzanne Berger and Jennifer was something that you don't see in today's business environment. I've already referred two other households to Jennifer's agency and will continue to do so. Thank you for doing your job and making it work for us."
We responded:
"Wow Scott! Thank you for the glowing review! We always do our best to provide personal service and offer excellent insurance protection at a fair price. Your trust and referrals are greatly appreciated! Sincerely, Jennifer"